TERMS OF SERVICE

Terms for Using Surhacnve™

These Terms govern access to the Surhacnve™ website and purchases made through our online store.

Surhacnve™ is operated by Vuori Inc.

By visiting the website, creating an account, communicating with us through the store, or submitting an order, you agree to comply with these Terms together with the policies referenced on the website.

1. Store Use

You may use the Surhacnve™ website for lawful personal shopping and related purposes.

You may not use the website to:

  • Violate applicable laws
  • Attempt unauthorized system access
  • Distribute malicious software
  • Interfere with website operation
  • Misuse another person's information
  • Conduct fraudulent transactions
  • Copy or commercially exploit protected website content without authorization

2. Product Information

We aim to present product descriptions, colors, sizing, features, and photographs as accurately as reasonably possible.

Display settings and lighting conditions may cause colors to appear slightly different from the physical product.

Product specifications, packaging, or minor design details may occasionally be updated without substantially changing the intended function of an item.

3. Availability

Products are offered subject to availability.

Adding an item to a cart does not necessarily reserve inventory.

We may limit quantities, discontinue products, or update available colors and sizes when necessary.

4. Pricing

Prices are displayed in the currency shown on the website.

We may update prices, promotions, or discounts from time to time.

The price shown during checkout before the order is submitted is the applicable product price for that transaction, subject to correction of obvious errors.

5. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We may review orders for reasons including:

  • Inventory availability
  • Payment authorization
  • Suspected fraud
  • Incorrect pricing
  • Shipping restrictions
  • Duplicate transactions
  • Incomplete customer information

If an order cannot be fulfilled after payment has been captured, the appropriate refund will be issued.

6. Payment

Customers agree to provide current and accurate billing information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Transactions may be subject to authorization or security review by payment providers and financial institutions.

7. Shipping

Shipping estimates are provided for convenience and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by carriers, weather, customs, regional disruptions, and other circumstances outside our direct control.

Please refer to the Surhacnve™ Shipping & Delivery Guide for additional information.

8. Returns and Refunds

Eligible returns and refunds are handled according to the Surhacnve™ Returns, Refunds & Order Resolution policy.

Customers should review that policy before initiating a return.

9. Intellectual Property

Unless otherwise stated, store content associated with Surhacnve™, including branding, text, graphics, layout elements, original imagery, and other protected materials, is owned by or licensed for use by the applicable rights holder.

Content may not be reproduced, modified, distributed, sold, or commercially reused without appropriate permission.

10. Third-Party Services

Certain website features may rely on external services such as payment processors, shipping carriers, analytics providers, or ecommerce infrastructure.

Those services may operate under separate terms and privacy practices.

11. Website Availability

We work to keep the store accessible and functional, but uninterrupted availability cannot be guaranteed.

Maintenance, updates, network interruptions, technical issues, or circumstances outside our control may temporarily affect access.

12. Disclaimer

To the extent permitted by applicable law, the website and its content are provided without guarantees beyond those expressly stated in these Terms or required by law.

Nothing in these Terms removes consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Surhacnve™ and Vuori Inc. will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be limited.

Any limitation applies only to the extent permitted by applicable law.

14. Changes to These Terms

We may update these Terms to reflect changes in our website, policies, services, or legal obligations.

The version published on the store will apply from its stated effective date.

15. Governing Principles

These Terms are intended to be interpreted consistently with applicable laws of the United States and the State of California, without limiting mandatory consumer rights that may apply in another jurisdiction.

Contact

Questions concerning these Terms may be sent to:

Surhacnve™ / Vuori Inc.
5600 Avenida Encinas, Suite 100
Carlsbad, CA 92008

Email: service@surhacnve.com
Phone: (888) 860-8454